Claude, Anthropic's AI chatbot, is currently down, with the company confirming "elevated errors" on Monday.
At 11:49 a.m. GMT (6:49 a.m. ET), Anthropic posted on its Claude status page that it was "currently investigating this issue," with an update approximately 30 minutes later.
"We have identified that the Claude API is working as intended," the latest update reads. "The issues we are seeing are related to Claude.ai and with the login/logout paths."
Anthropic further explained to Mashable in a statement:
Claude is currently unavailable on our consumer-facing surfaces such as claude.ai and our apps. The Claude API that powers businesses remains unaffected. Our team is working to restore full service and we’ll share updates as we have them. We appreciate everyone’s patience as we work to bring things back online while experiencing unprecedented demand for Claude over the last week.
According to Downdetector, over 2,000 users have reported issues with Claude (Disclosure: Downdetector is owned by Ziff Davis, the same parent company as Mashable.) The errors, according to Anthropic, are affecting the Claude chatbot, Claude Console (the Claude developer platform), and Claude Code (the company’s AI-powered coding assistant).
The last time Claude saw "elevated errors" was on Saturday, Feb. 28, 2026, with issues found and resolved affecting Claude Opus 4.6, its latest generation LLM (large language model).
The outage came hours after Claude dethroned competitor OpenAI's ChatGPT in Apple's App Store, hitting number one as the most-downloaded free app in the U.S. (ChatGPT is second, Google's Gemini is fourth) — and free Claude users have increased more than 60 percent since January. The chart win came notably after President Donald Trump announced that the U.S. government would no longer use Anthropic tech including Claude, after which OpenAI entered into a deal with the U.S. Department of War to provide its AI technology for military use in "classified environments". Yes, there are concerns.
UPDATE: Mar. 2, 2026, 2:42 p.m. UTC Added Anthropic's statement.
